- BUSINESS HOURS (That is the place you set expectations in your availability. Most Fridays you’ll be unavailable as you put together for a marriage, and this helps shoppers higher perceive that.)
EX: Monday – Thursday : 9am – 5pm
Friday – Sunday : By Appointment Solely
We take into account ourselves creatives, however we operate as knowledgeable enterprise responding to emails in a well timed method throughout enterprise hours.
2. MEETINGS (That is the place you set expectations for tips on how to schedule a gathering and keep away from these final minute requests to speak.)
EX: All conferences have to be scheduled at the very least 72 hours prematurely.
24 hour discover is required if you might want to cancel a gathering.
3. WORKING WITH US (That is the place you set expectations for the way you’ll talk.)
EX: Maintaining observe of all the small print concerned together with your wedding ceremony can get difficult when communication is made by way of a number of channels. We don’t need something to fall via the cracks. That’s why our most popular methodology of communication is electronic mail + our on-line planning program.
4. GETTING STARTED (That is the place you set expectations for the way and when they are going to be on-boarded. )
EX: Inside per week of signing your contract, your planner could have your wedding ceremony personalized and able to get began inside our on-line planning program, Aisle Planner. You’ll obtain a private electronic mail from Aisle Planner, inviting you to your wedding ceremony portal as soon as it’s prepared.
5. PAYMENTS (That is the place you set expectations for the way they are going to pay future funds to you.)
EX: A mild fee reminder will likely be despatched by way of our on-line contract program, Honeybook.
