Know-how is a method for motels to tell apart themselves from competitors. Many motels want to keep forward of the curve by integrating the newest applied sciences to offer an elevated visitor expertise. When built-in accurately, know-how is usually a great tool to enhance visitor expertise and optimize operations. Nevertheless, when applied with out a lot thought, know-how can hinder slightly than elevate a resort. Earlier than integrating something new, motels ought to think about whether or not the know-how is suitable with the present tech stack, guarantee it’s not only a fad and supplies an entire visitor expertise.
1. The Present Tech Stack
The adoption of recent know-how shouldn’t be a sudden course of. Hoteliers ought to take a second to evaluate the property’s know-how platforms and strategize learn how to construct upon them. Earlier than any new know-how is adopted, the present tech stack needs to be thought of. The tech stack of many motels is a long time outdated and might have updating earlier than new applied sciences are applied. And not using a stable and coherent tech stack, integrating new applied sciences could also be a bandaid and never an answer for motels.
2. Keep away from Traits
Know-how needs to be adopted not as a result of it’s fashionable however as a result of it enhances the visitor expertise. Hoteliers needs to be cautious to not fall for tech tendencies with out totally understanding their software and potential. As an illustration, there could also be many purposes of the metaverse for the hospitality trade, however its integration needs to be seamless and in step with the property’s operations. Is providing a digital tour of the property previous to test in a pure extension of the present visitor expertise or may the funding be more practical in enhancing visitor expertise in different areas?
3. Full Tech Experiences
The ultimate factor hoteliers ought to think about earlier than integrating new know-how is whether or not it may present an entire visitor expertise. As an illustration, a property providing on-line check-in shouldn’t require friends to queue on the entrance desk to retrieve the important thing or the comfort of the know-how is nullified. One other expertise that may be made extra full is QR code menus. A QR code has the potential for not solely pulling up a PDF of a menu however may also hyperlink to a software program that may streamline the entire eating expertise by offering friends an choice to alert workers, place orders and make funds.
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